Deploy conversational agents with Vonage and Amazon Nova Sonic

This post is co-written with Mark Berkeland, Oscar Rodriguez and Marina Gerzon from Vonage. Voice-based technologies are transforming the way businesses engage with customers across customer support, virtual assistants, and intelligent agents. However, creating real-time, expressive, and highly responsive voice interfaces still requires navigating a complex stack of communication protocols, AI models, and media infrastructure. […]
Enabling customers to deliver production-ready AI agents at scale

AI agents will change how we all work and live. Our AWS CEO, Matt Garman, shared a vision of a technological shift as transformative as the advent of the internet. I’m energized by this vision because I’ve witnessed firsthand how these intelligent agent systems are already beginning to solve complex problems, automate workflows, and create […]
Amazon Bedrock Knowledge Bases now supports Amazon OpenSearch Service Managed Cluster as vector store

Amazon Bedrock Knowledge Bases has extended its vector store options by enabling support for Amazon OpenSearch Service managed clusters, further strengthening its capabilities as a fully managed Retrieval Augmented Generation (RAG) solution. This enhancement builds on the core functionality of Amazon Bedrock Knowledge Bases , which is designed to seamlessly connect foundation models (FMs) with […]
Monitor agents built on Amazon Bedrock with Datadog LLM Observability

This post was co-written with Mohammad Jama, Yun Kim, and Barry Eom from Datadog. The emergence of generative AI agents in recent years has transformed the AI landscape, driven by advances in large language models (LLMs) and natural language processing (NLP). The focus is shifting from simple AI assistants to Agentic AI systems that can […]
How PayU built a secure enterprise AI assistant using Amazon Bedrock

This is a guest post co-written with Rahul Ghosh, Sandeep Kumar Veerlapati, Rahmat Khan, and Mudit Chopra from PayU. PayU offers a full-stack digital financial services system that serves the financial needs of merchants, banks, and consumers through technology. As a Central Bank-regulated financial institution in India, we recently observed a surge in our employees’ […]
Supercharge generative AI workflows with NVIDIA DGX Cloud on AWS and Amazon Bedrock Custom Model Import

This post is co-written with Andrew Liu, Chelsea Isaac, Zoey Zhang, and Charlie Huang from NVIDIA. DGX Cloud on Amazon Web Services (AWS) represents a significant leap forward in democratizing access to high-performance AI infrastructure. By combining NVIDIA GPU expertise with AWS scalable cloud services, organizations can accelerate their time-to-train, reduce operational complexity, and unlock […]
Accelerate generative AI inference with NVIDIA Dynamo and Amazon EKS

This post is co-written with Kshitiz Gupta, Wenhan Tan, Arun Raman, Jiahong Liu, and Eiluth Triana Isaza from NVIDIA. As large language models (LLMs) and generative AI applications become increasingly prevalent, the demand for efficient, scalable, and low-latency inference solutions has grown. Traditional inference systems often struggle to meet these demands, especially in distributed, multi-node […]
AWS doubles investment in AWS Generative AI Innovation Center, marking two years of customer success

When we launched the AWS Generative AI Innovation Center in 2023, we had one clear goal: help customers turn AI potential into real business value. We’ve already guided thousands of customers across industries from financial services to healthcare—including Formula 1, FOX, GovTech Singapore, Itaú Unibanco, Nasdaq, NFL, RyanAir, and S&P Global—from AI experimentation to full-scale […]
Build AI-driven policy creation for vehicle data collection and automation using Amazon Bedrock

Vehicle data is critical for original equipment manufacturers (OEMs) to drive continuous product innovation and performance improvements and to support new value-added services. Similarly, the increasing digitalization of vehicle architectures and adoption of software-configurable functions allow OEMs to add new features and capabilities efficiently. Sonatus’s Collector AI and Automator AI products address these two aspects […]
How Rapid7 automates vulnerability risk scores with ML pipelines using Amazon SageMaker AI

This post is cowritten with Jimmy Cancilla from Rapid7. Organizations are managing increasingly distributed systems, which span on-premises infrastructure, cloud services, and edge devices. As systems become interconnected and exchange data, the potential pathways for exploitation multiply, and vulnerability management becomes critical to managing risk. Vulnerability management (VM) is the process of identifying, classifying, prioritizing, […]