Power Your LLM Training and Evaluation with the New SageMaker AI Generative AI Tools

Today we are excited to introduce the Text Ranking and Question and Answer UI templates to SageMaker AI customers. The Text Ranking template enables human annotators to rank multiple responses from a large language model (LLM) based on custom criteria, such as relevance, clarity, or factual accuracy. This ranked feedback provides critical insights that help […]

Amazon Bedrock Agents observability using Arize AI

This post is cowritten with John Gilhuly from Arize AI. With Amazon Bedrock Agents, you can build and configure autonomous agents in your application. An agent helps your end-users complete actions based on organization data and user input. Agents orchestrate interactions between foundation models (FMs), data sources, software applications, and user conversations. In addition, agents […]

How SkillShow automates youth sports video processing using Amazon Transcribe

This post is co-written with Tom Koerick from SkillShow. The youth sports market was valued at $37.5 billion globally in 2022 and is projected to grow by 9.2% each year through 2030. Approximately 60 million young athletes participate in this market worldwide. SkillShow, a leader in youth sports video production, films over 300 events yearly […]

NewDay builds A Generative AI based Customer service Agent Assist with over 90% accuracy

This post is co-written with Sergio Zavota and Amy Perring from NewDay. NewDay has a clear and defining purpose: to help people move forward with credit. NewDay provides around 4 million customers access to credit responsibly and delivers exceptional customer experiences, powered by their in-house technology system. NewDay’s contact center handles 2.5 million calls annually, […]